Northwest Success’ leadership team has decades of experience in the janitorial industry, and extensive experience working to meet the cleaning needs of government agencies and facilities of all types.
President
Deb Houston
Deb Houston has worked in the janitorial industry for 35 years. She started out as a Janitorial Supervisor at Portland Habilitation Center (PHC Northwest), a nonprofit that employs and trains individuals with disabilities. Deb quickly moved up to Vice President of Building Maintenance overseeing the janitorial, landscape services and housing divisions. She has been involved in negotiations with multi-million dollar janitorial contracts, bringing revenue from less than $1 million annually to more than $10 million.
Deb’s strengths lie in setting up strong, successful teams that have won many outstanding awards, and her work has added more than 700 jobs for individuals with disabilities. She excels at problem solving in all areas of business.
Operations Manager
Donna Murphy
Donna Murphy is a janitorial industry expert with more than 30 years of experience. She has worked as a janitorial supervisor, trainer, quality assurance specialist, and, for the past sixteen years, as an operations manager.
Donna’s skill set includes bidding jobs, budgeting, cost control, customer service and problem solving. She helped the city of Portland acquire its Leadership in Energy and Environmental Design (LEED) certification. She also acquired, with honors, a corporate certification through the International Sanitary Supply Association (ISSA) in Cleaning Industry Management Standards-Green Building (CIMS-GB).
Having worked for a Qualified Rehabilitation Facility (QRF) since 1980, Donna is dedicated to the work of providing jobs to individuals with disabilities. She holds a bachelor’s degree in administration of justice from Portland State University.